Q: What are your shipping options and delivery times?
A: We offer several shipping options to meet your needs. Standard shipping typically takes 5-7 business days, while expedited shipping delivers within 2-3 business days. Shipping costs are calculated at checkout based on your location and chosen method. We also offer free standard shipping on orders over a certain amount (e.g., $75).
Q: What is your return and exchange policy?
A: We want you to love your Girlsgarb purchase! If you're not completely satisfied, you may return unworn, unwashed items with tags attached within 30 days of delivery for a full refund or exchange. Please visit our dedicated Returns & Exchanges page for detailed instructions and to initiate a return.
Q: How do I find the right size?
A: To help you find your perfect fit, we provide a comprehensive sizing chart on each product page. We recommend comparing your measurements to our chart for the most accurate fit. If you're still unsure, feel free to contact our customer service team for personalized sizing advice.
Q: How can I track my order?
A: Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to update after you receive the email.
Q: What payment methods do you accept?
A: We accept a variety of secure payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and Google Pay. All transactions are processed securely to protect your personal information.
Q: How do I care for my Girlsgarb clothing?
A: To ensure the longevity of your Girlsgarb garments, we recommend following the care instructions on the individual product's label. Generally, most items should be machine washed cold with like colors and tumble dried low or line dried. Avoid harsh detergents and bleach to preserve fabric quality and color.
Q: Do you ship internationally?
A: Yes, Girlsgarb is proud to offer international shipping to many countries worldwide. International shipping costs and delivery times vary depending on the destination. Any applicable customs duties or import taxes are the responsibility of the customer. You can check if we ship to your country and view estimated costs at checkout.