Q: What are your shipping options and delivery times?
A:
We currently offer standard shipping for orders shipped to the United States.
Orders are typically processed within 1–3 business days, and delivery usually takes 5–10 business days after dispatch, depending on your location and carrier conditions.
Shipping details and any applicable costs will be clearly displayed at checkout before you complete your purchase.
Q: What is your return policy?
A:
We offer a 30-day return policy from the date you receive your order.
Returned items must be:
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Unworn or unused
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With original tags attached
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In their original packaging
To initiate a return, please contact us at partnerships@girlsgarb.com for approval and return instructions.
Please note that we do not offer exchanges. If you would like a different item, you may return the original item (if eligible) and place a new order separately.
For full details, please refer to our Return & Refund Policy page.
Q: How do I find the right size?
A:
Each product page includes a detailed size guide to help you choose the best fit.
We recommend comparing your measurements with the size chart provided.
If you have additional questions about sizing, feel free to contact us at partnerships@girlsgarb.com before placing your order.
Q: How can I track my order?
A:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
Please allow 24–48 hours for tracking information to become available after receiving the confirmation email.
Q: What payment methods do you accept?
A:
We accept a variety of secure payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and Google Pay.
All payments are processed securely to protect your personal and payment information.
Q: How do I care for my Girlsgarb clothing?
A:
Care instructions are provided on each product’s label and product page.
In general, we recommend:
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Washing in cold water with similar colors
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Using mild detergent
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Air drying or tumble drying on low heat
Always follow the specific care instructions for each item to maintain quality and longevity.
Q: Do you ship internationally?
A:
At this time, we only ship to customers in the United States.